This site is part of the Bouncing Baby group, an Australian family owned and operated business. Bouncing Baby has been involved in the Australian baby retail landscape for more than 10 years. All products have full Australian warranty as we buy directly from the manufacturer in Australia and are not a grey import or from any unauthorised warehouse. All products are therefore guaranteed genuine.
We constantly work with suppliers to try to make sure all their latest products are on our site and that our information is correct. Our staff regularly have product knowledge sessions with the manufacturers so they are fully informed on the best way to use the product.
Finally feel free to reach out to us if you have questions. Use the contact us page and send us an email, we usually respond pretty quickly!